Introduction

The current General Conditions of use regulate the website www.Mxtotal.com, hereinafter Mxtotal.

Mxtotal are property of A4 Moto Group S.L. with VAT ID: ESB55270490, residing at Carrer FALGAS, 3 baixos, 17005 Girona (Spain).

1. Object

These conditions establish the rights and obligations of all users of Mxtotal, regarding the products and services provided through our website www.Mxtotal.com.

These conditions create a legally binding agreement between you as a customer and us, protecting your rights as a client and as our company.

We recommend that you read the current conditions carefully before making the payment on your order.

By using our website Mxtotal or by making an order, you are knowingly bound by these Condition and by our Privacy Policy. If you do not agree with all of the Conditions or our Privacy Policy, you should not make an order.

These Conditions are subject to change and so should be read each time you make an order.

2. Orders

By making an order on Mxtotal, you are in full agreeance with the prices, the product description at the time of sale and general conditions of sale, which will be the only applicable conditions upon completion of the contract.

You agree to use the website Mxtotal solely for placing legally valid orders or inquiries. You are also obliged to correctly and truthfully disclose your email address, postal address and/or other contact details to us, while recognising that we may use this information to contact you if necessary. If you do not provide us with all of the necessary information, we will not be able to process your oder.

By placing an order at Mxtotal you are confirming that you are fully authorised to use the credit card, in the case that you choose to use this payment method. Only those with the necessary juridical ability to sign contracts relative to the goods and services featured in this website can process orders on Mxtotal.

In order to place an order, follow the online purchase process until payment.

After that, you will receive an email acknowledging receipt of your order. Bear in mind that this does not mean that your order has been accepted, only that you have sent us a request to purchase one or more of our products. All of the orders are subject to our confirmation. We will confirm your order by sending you an email stating that the product(s) is/are being dispatched (Dispatch Confirmation).

The purchase contract between Mxtotal and the customer is formalised only upon sending this Dispatch Confirmation.

Only the products included in the Dispatch Confirmation are applicable to the Contract. We will not be obligated to provide any other product that may have been included in the order until we send you a Dispatch Confirmation of said product.

3. Availability

Availability of service: the products that we offer on our website will be available in the countries described in shipping prices.

Product Availibity: Mxtotal will do everything to please all customers regarding product demand. However, all orders are subject to product availability. If any provision difficulties arise or if the products are sold out, we reserve the right to suggest similar products of equal quality that are available. If you do not wish to order any of these suggested products, we will reimburse you for the unavailable products.

4. Delivery

Delivery of Products

Mxtotal is commited to delivering their products in perfect condition to the delivery address indicated in the order form.

You may request that your order be delivered to a different address and to a different individual to that of the person placing the order, but only if the delivery address falls within our delivery area.

Deliveries will not be made to remote addresses or to locations outside of our delivery area. Mxtotal therefore reserves the right to reject delivery to any areas that run a high risk of delivery failure.

With the aim of ensuring our delivery, we would appreciate if you could provide an address that is able to receive the delivery during working hours.

Mxtotal processes deliveries through renowned delivery companies. We may incorporate new companies without notifying our customers.

Mxtotal will make all of the delivery details available to the customer. That is, the tracking number and company that will carry out their order, so that you can contact them directly regarding the current location of your order.

The delivery of merchandise will take place at the postal address indicated by the customer. In the event that the customer is absent upon delivery, a note will be left with instructions on how to arrange a new delivery, however we are unable to guarantee this. In most cases you will be contacted by telephone.

Mxtotal reserves the right to alter the delivery type and transport company, independent of what is covered here, as long as it does not suppose any damage or harm to the product

The delivery costs will be indicated at the final stage of purchase and will depend on the address location. The conditions are subject to change.

In accordance with the current Conditions, it is understood that the products have been delivered as soon as their reception has been signed for at the agreed delivery address.

Delivery Timeframe

Mxtotal works with different delivery times based on the product and destination. You can consult the times of delibery on shipping prices for the principles behind this. However, duiring the purchase process you will be able to check the progress of each order

If any of the requested products are not currently in our warehouse, delivery may be delayed. You will be notified of this as soon as the purchase is made.

If for any reason we are unable to make the estimated delivery date, we will notify you and give you the option of continuing or not with the purchase. If you choose to continue, a new delivery date will be established. If you choose to cancel the order, you will be reimbursed with the full purchase amount. Bear in mind that we do not deliver on Saturdays and Sundays.

Failure to Deliver

Extraordinary circumstances may arise, such as a delay in stock, that impede the product’s delivery at the time of order confirmation. In these cases, you will be notified as to why the normal order process has been interrupted. You will be provided with a new delivery date, or full reimbursement of the total purchase amount.

5 Price

The prices listed on the website Mxtotal include VAT, applicable from the day of the purchase, but exclude the delivery costs and possible administrative cost, which will added to the total amount.

For more information on delivery costs, visit the section on shipping prices.

Mxtotal reserves the right to change he sale prices listed on this website at any moment. However, the charges will be made based on the current price of the product at the time of purchase.

6. Payment

For more information on different payment methods and the corresponding administrative costs, see our section Secure payment.

For some of our customers we may change the payment method from cash on delivery to credit or bank transfer, when our records show that they have placed orders using this payment method and, for unjustifiable reasons, have not completed the order. This produces costs for Mxtotal that are not covered by the customer. The customer will not be able to take action against Mxtotal regarding this matter in the case that they do not agree to the new payment method.

Mxtotal reserves the right to change the payment methods by creating new ones or eliminating existing ones, without the customer’s objection. However, if the change in payment method affects an order that has already taken place, Mxtotal will contact the customer to notifiy them of this change and give them the option of cancelling .

Payment with Secure Visa Card or Mastercard

The charges are made online once the corresponded details are verified through the payment gateway of the relevant financial entity.

With the aim of providing maximum security to our payment system, Mxtotal uses secure systems from leading financial entities in e-commerce.

This way, your confidential details are sent in an encrypted format (SSL) directly to the corresponding entity. The encryption system SSL that we use guarantees top security and confidentiality upon sending your details through the network.

Your credit card details are not stored in any of our databases. They are only used at the virtual POS (Point of Sale) of our financial entities secure payment gateway.

The credit cards will be subject to verification and authorisation from their issuing entity. If the relevant issuing entity cannot authorise the payment, we will not be responsible for any delay or delivery failure, and will not be able to formalise a contract with you.

Mxtotal reserves the right to verify the personal details submitted by the customer and to take the necessary measures (including cancelling the order) to ensure that the purchased merchandise is delivered in accordance with the details provided in the order.

7. Return Policy

For more information about our return policy, visit our section Changes and returns and Value of returned products in the "HELP" section of this website.

8. Purchased Products Guarantee

Mxtotal offers guarantees in cases of faulty manufacture. Any defect or imperfection created by misuse of the product is not covered under this guarantee.

In case of a faulty product, Mxtotal will carry out the relevant repairs, replacement, price discount or contract annulment, the costs of which will be free of charge for the customer. Mxtotal will hold responsibility over faulty products for a period of two years from the date of delivery. The customer must inform Mxtotal about any product faults within two months of discovering the fault.

The returned item must respect the aforementioned stipulations of the Return Policy.

The guarantee is not applicable to defects or deterioration caused by external factors, accidents, especially electrical accidents, wear and tear, misuse and disregard for the product’s instructions as stated by the Provider.

Products that have been modified or repaired by the customer or any person not authorised by the Provider are not covered by the guarantee.

For more information or any questions, please contact us via our Contact Form.

9. Responsibility and Jurisdiction

The motorcycle sports in all variants as using normal displacement motorcycles are activities considered dangerous and can cause serious injury. It is your responsibility to be technically trained to use the materials distributed Mxtotal. Therefore, the customer agrees not Mxtotal accountable for any damages that the use or misuse of the products sold here may cause you in any place or situation.

The responsibility of Mxtotal regarding any product purchases on this website will be strictly limited to the price of the product, and will not cover small errors or omissions that may take place when all the necessary precautions have been adhered to.

Mxtotal will not be held responsible for damages, whether they be material or material,that may result from misuse of their products. This also applies to the possible changes made to the products by the supplier.

Mxtotal will not be held responsible for any indirect damages, operating loss or unemployment suffered by the customer or third party, even if said damage, loss or setback may have been foreseen by Mxtotal or have been placed in their knowledge.

Subject to the implications of the preceding paragraphs, the financial responsibility of Mxtotal according to the current general conditions cannot exceed that of the total amount paid upon purchase, regardless of the question at hand.

Subject to the implications of the preceding paragraphs, the financial responsibility of Mxtotal according to the current general conditions cannot exceed that of the total amount paid upon purchase, regardless of the question at hand.

The stipulations set forth in this clause will not affect the consumer’s rights recognised by the law, nor their right to abandon the contract.

These general conditions are regulated by Spanish law. Both parties are free to consult the tribunals of Girona(Spain) in order to resolve conflicts or renounce any other jurisdiction.

10. Content Property of the website www.Mxtotal.com

The elements of this website are designed with the aim of offering the sale of products identified by Mxtotal.

All of the illustrations, designs, symbols, graphics, photographs, images and any other element of the website are exclusive property of Mxtotal, or are licenced by the official supplier.

We would like to inform our customers that the rights of Mxtotal as to the content, design and source code of this website are protected under current Spanish and International legislation regarding intellectual and industrial property.

®Mxtotal is a registered trademark.

Any total or partial reproductions of this website and its content, even through a hyperlink, without written permission from Mxtotal is strictly forbidden.

Additionally, the copy, reproduction, adaptation, alteration, distribution, commercialisation, public communication or any other action that breaches the current Spanish and/or international legislation regarding industrial and intellectual property, such as unauthorized content use of the website, is strictly forbidden.

Also is strictly prohibited copying, reproduction, adaptation, modification, distribution, commercialization, public communication and / or any other action that involves a breach of the Spanish legislation and / or hospitalizations in intellectual property and / or industrial and the use of web content if not the express prior written permission of Mxtotal.

Mxtotal does not claim any implicit authorisation or licence to the rights of intellectual and/or industrial property of the content featured on their website www.Mxtotal.com

11. Written Correspondence and Notifications

The relevant regulations require that part of the information or correspondence that we exchange with you is written. By using our website www.Mxtotal.com, you accept the fact that a large part of our correspondence is electronic.

We will get in touch with you via email.

Contractually, you consent to correspond electronically and are aware that all contracts, notifications, information and other correspondence that we communicate to you will be in an electronic format, and adheres to the legal requirements of written correspondence. This condition does not affect your legally recognised rights.

The notifications that you send to us should be done so by using our Contact Form. In accordance with the conditions previously set forth, unless otherwise stipulated, we can communicate with you via email or postal

12. Privacy Policy

Whenever the user is required to disclose personal information, they will be informed of the Privacy Policy.

By registering on our website, your personal information becomes parts of our database and is used solely for sales and statistical purposes.

At all times, the compilation and handling of personal information will be conducted in accordance with the principles and obligations of the the European regulation for the protection of personal data, Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, commonly known as GDPR and the stipulations previously mentioned in our Privacy Policy.

These conditions form an integral part of our General Conditions of Sale.

For more information, please consult our section on Privacy

13. Comments and Suggestions

Your comments and suggestions are very welcome. Please send them through using our Contact Form.